Returns & Exchanges

At Lavandula Farm, we want you to love your botanical skincare; if you are not completely satisfied, we offer returns on most items within 30 days of purchase. Please ensure products are in their original packaging and at least half-full to be eligible for a refund.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a Return Authorization.

2

Pack Your Items

Securely package the products in their original boxes to prevent damage during transit back to our farm.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing